Hotel Front Desk Agent - PM

GF Hotels & Resorts; Colorado Springs (CO); On-site; USD 24,000 - 25,000; Full time

Job summary

GF Hotels & Resorts is seeking a friendly, service-focused Front Desk Agent to join our guest services team in Colorado Springs. You’ll welcome guests, manage accounts, answer inquiries, and help resolve issues to ensure an excellent experience for every guest.

This is a full-time, PM shift position offering hourly compensation from $17.50 to $18.50. If you enjoy interacting with people and delivering outstanding service in a positive work environment, we want to hear from you.

Qualifications

• Excellent communication skills and guest-focused attitude.
• Ability to handle inquiries and field complaints.

Responsibilities

• Welcome guests and check them in/out.
• Manage guest accounts and billing inquiries.
• Answer inquiries and resolve complaints to ensure satisfaction.
• Deliver an excellent guest experience.

Skills

Excellent communication

Guest service

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment,

This is a full-time, PM Shift position.

Compensation: $17.50 - $18.50 hourly