Evening Front Desk Agent Part-Time Hotel Guest Services

UAASR LLC; Forest Hill (TX); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Employee discount

Job summary

UAASR LLC is seeking a friendly Front Desk Agent for the PM shift (3:00 PM – 11:00 PM). The role is part-time with weekend and holiday availability, handling check-ins, check-outs, and guest inquiries to ensure a welcoming stay.

Responsibilities include managing reservations, answering questions, and coordinating with housekeeping to maintain a pristine lobby and smooth operations. Hotel experience preferred but not required.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous customer service or front desk experience is a plus.
• Proficiency with hotel management software (Opera/HotelKey) is advantageous.
• Strong communication and interpersonal skills.
• Ability to multitask and stay calm in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a warm and courteous manner.
• Check-in and check-out efficiently and accurately.
• Manage room reservations via phone, email, and third-party platforms.
• Provide information about services, amenities, and local attractions.
• Handle guest requests, complaints, and feedback professionally.
• Maintain accurate guest accounts and process payments.
• Keep front desk and lobby clean, organized, and welcoming.
• Coordinate with housekeeping and maintenance to fulfill needs.
• Follow hotel policies, procedures, and safety protocols.

Skills

Customer service

Communication

Multitasking

Professional appearance

Education

High school diploma or equivalent

Associate degree preferred

Tools

Opera

HotelKey

Job description

UAASR LLC is seeking a friendly Front Desk Agent for the PM shift (3:00 PM – 11:00 PM). The role is part-time with weekend and holiday availability, handling check-ins, check-outs, and guest inquiries to ensure a welcoming stay.

Responsibilities include managing reservations, answering questions, and coordinating with housekeeping to maintain a pristine lobby and smooth operations. Hotel experience preferred but not required.