Plumbing Service Manager: Lead, Coach & Grow Top Team

Mr. Rooter® Plumbing; Royal Oak (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Free food & snacks

Job summary

Mr. Rooter Plumbing is seeking an experienced Plumbing Service Manager to lead a team, drive performance, and deliver exceptional customer experiences in Royal Oak, MI. You will coach technicians, grow sales, and ensure smooth day-to-day operations.

Ideal candidates have 5+ years in plumbing, proven management and sales leadership, strong communication, and a driver’s license. ServiceTitan experience is preferred. We offer competitive pay and a supportive, values-driven culture.

Qualifications

• 5+ years of experience in the plumbing industry.
• Proven experience in management and sales leadership.
• Strong communication, coaching, and interpersonal skills.

Responsibilities

• Drive sales growth and profit margins to meet targets.
• Coach technicians to improve sales skills, product knowledge, and customer service.
• Mentor and develop team members through ride-alongs and hands-on guidance.
• Manage day-to-day operations and maintain high team performance.
• Support technicians with on-site challenges and problem-solving.
• Deliver ongoing training and development programs.
• Foster a positive, motivating, and accountable work culture.

Skills

Plumbing experience

Management experience

Sales leadership

Coaching & communication

Customer focus

Tools

ServiceTitan

Job description

Mr. Rooter Plumbing is seeking an experienced Plumbing Service Manager to lead a team, drive performance, and deliver exceptional customer experiences in Royal Oak, MI. You will coach technicians, grow sales, and ensure smooth day-to-day operations.

Ideal candidates have 5+ years in plumbing, proven management and sales leadership, strong communication, and a driver’s license. ServiceTitan experience is preferred. We offer competitive pay and a supportive, values-driven culture.