Plumbing Service Manager — Lead & Grow High-Impact Team

Mr. Rooter® Plumbing; Michigan; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Free food & snacks

Job summary

Mr. Rooter Plumbing in Michigan is seeking an experienced Plumbing Service Manager to lead a field team, drive performance, develop people, and deliver exceptional customer experiences. The role focuses on coaching technicians, growing sales, and maintaining high service standards.

You’ll be part of a well-known brand, shape daily operations, mentor staff, and collaborate with leadership to align goals. If you’re a proven leader who thrives on coaching, hitting targets, and improving processes,

Qualifications

• 5+ years of experience in the plumbing industry.
• Proven experience in management and sales leadership.
• Strong communication, coaching, and interpersonal skills.
• Highly motivated, goal-oriented, and results-driven.
• Passion for helping others grow and succeed.
• Experience with ServiceTitan (preferred).
• Valid driver’s license with a clean driving record.

Responsibilities

• Driving sales growth and profit margins to meet and exceed targets
• Coaching technicians to improve sales skills, product knowledge, and customer serviceConducting ride-alongs to mentor and develop team members in real time
• Managing day‑to‑day operations, ensuring efficient and effective team performance
• Supporting technicians with on‑site challenges and problem‑solving
• Delivering ongoing training and development programs
• Fostering a positive, motivating, and accountable work culture
• Collaborating closely with leadership to maintain clear communication and operational alignment

Skills

Communication skills

Coaching

Interpersonal skills

Sales leadership

Tools

ServiceTitan

Job description

Mr. Rooter Plumbing in Michigan is seeking an experienced Plumbing Service Manager to lead a field team, drive performance, develop people, and deliver exceptional customer experiences. The role focuses on coaching technicians, growing sales, and maintaining high service standards.

You’ll be part of a well-known brand, shape daily operations, mentor staff, and collaborate with leadership to align goals. If you’re a proven leader who thrives on coaching, hitting targets, and improving processes,