Plumbing Dispatch Pro - Fast Scheduling + Benefits

Mancan; Ohio; Sur place; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

Growth opportunities

Résumé du poste

Mancan Staffing in Shadyside, Ohio is seeking a careful Dispatcher to coordinate plumbing service calls for residential and commercial customers. You will answer calls, schedule appointments, and dispatch plumbers based on priority and availability.

This full-time role requires excellent communication, multitasking, and organizational skills. You'll maintain accurate records and provide real-time support to field technicians while delivering strong customer service.

Qualifications

• Experience as a dispatcher in plumbing/HVAC or service industry.
• Strong multitasking and problem-solving skills.
• Excellent communication and customer service abilities.
• Proficiency in scheduling software and basic computer applications.

Responsabilités

• Answer incoming calls and schedule service appointments.
• Dispatch plumbers to job sites based on priority and availability.
• Communicate job details and updates to field technicians.
• Monitor job progress and provide real-time support to technicians.
• Maintain accurate records of work orders, customer interactions, and technician availability.
• Coordinate emergency service calls and adjust schedules as needed.
• Provide excellent customer service and resolve scheduling conflicts.

Connaissances

Dispatcher experience

Multitasking

Communication

Attention to detail

Organizational skills

Scheduling software

Outils

Scheduling software

Description du poste

Mancan Staffing in Shadyside, Ohio is seeking a careful Dispatcher to coordinate plumbing service calls for residential and commercial customers. You will answer calls, schedule appointments, and dispatch plumbers based on priority and availability.

This full-time role requires excellent communication, multitasking, and organizational skills. You'll maintain accurate records and provide real-time support to field technicians while delivering strong customer service.