Play Park Manager - Guest Experience & Operations Lead

Kids Empire; Clovis (CA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

EAP

Dental and Vision (Voluntary)

Life Insurance (Voluntary)

Employee Discounts

Job summary

Kids Empire in California seeks a Park Manager to supervise park staff, greet guests, and ensure a safe, enjoyable experience for families and children. You will handle schedules, training, check-in, billing, and vendor coordination while maintaining high service standards.

The role emphasizes leadership, communication, and hands-on operations in a fast-paced family entertainment environment.

Qualifications

• High school diploma or equivalent qualification required.
• Strong communication and customer service skills.
• Ability to lead, train and evaluate staff.
• Comfortable working with families and children.
• Ability to operate a tablet and manage schedules.

Responsibilities

• Attending to guests promptly and making them feel comfortable.
• Create weekly schedules and audit attendance and time clocks.
• Hire qualified employees for park positions.
• Conduct performance evaluations and park assessments.
• Train team members for core duties.
• Open/close the park and manage check-in and billing processes.
• Monitor safety, cleanliness, and guest adherence to rules.
• Manage birthday party bookings and vendor coordination.
• Coordinate family events and oversee supplies.

Skills

Leadership

Communication

Customer service

Conflict resolution

Time management

Education

High school diploma

Tools

iPad

Job description

Kids Empire in California seeks a Park Manager to supervise park staff, greet guests, and ensure a safe, enjoyable experience for families and children. You will handle schedules, training, check-in, billing, and vendor coordination while maintaining high service standards.

The role emphasizes leadership, communication, and hands-on operations in a fast-paced family entertainment environment.