Platform Integrity Operations Lead

SpaceX; Hawthorne (CA); On-site; USD 135,000 - 200,000; Full time

Benefits offered by this job

Stock options

Bonuses

Medical vision dental

401(k) plan

Disability insurance

Life insurance

Parental leave

Paid vacation

Paid holidays

Sick leave

Job summary

SpaceX is seeking a Business Operations Manager for Starlink Platform Integrity in Hawthorne, CA. You will proactively identify abuse risks, design solutions with stakeholders, and represent the team across the organization to enforce responsible protections while safeguarding user privacy.

You will lead investigations into fraud, illicit activity, and platform misuse, developing expertise in investigative techniques and ensuring compliance reviews are performed.

Qualifications

• Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations; OR 12+ years in lieu of a degree.
• 6+ years of experience with data querying languages (SQL), scripting languages (Python), geospatial tools (ArcGIS), and/or statistical software (R)
• 6+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)
• 3+ years owning and driving improvements in processes, technology, or other business areas to improve customer integrity or related capabilities

Responsibilities

• Proactively identify and assess platform integrity and abuse risks
• Design and develop solutions to priority risks. Own their deployment and effectiveness in concert with a wide range of stakeholders
• Represent the team in cross-functional groups and in appropriate areas of expertise
• Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies
• Reactively investigate potential issues such as scams, fraud, and illicit goods and activities
• Conduct periodic reviews to support legal and compliance obligations
• Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

Skills

Data querying languages (SQL)

Scripting languages (Python)

Geospatial tools (ArcGIS)

Statistical software (R)

Education

Bachelor's degree or 12+ years experience in global affairs, intelligence, or investigations

Tools

Investigative techniques

Job description

SpaceX is seeking a Business Operations Manager for Starlink Platform Integrity in Hawthorne, CA. You will proactively identify abuse risks, design solutions with stakeholders, and represent the team across the organization to enforce responsible protections while safeguarding user privacy.

You will lead investigations into fraud, illicit activity, and platform misuse, developing expertise in investigative techniques and ensuring compliance reviews are performed.