Plasmapheresis Phlebotomist — Donor Care & Process Expert

Octapharma Plasma, Inc.; Indianapolis (IN); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Formal training

Health insurance

HSA

FSA

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a role focused on plasmapheresis procedures, venipuncture, and donor care in a fast-paced center. The position emphasizes adherence to FDA SOPs, OSHA, CLIA, and GMP guidelines while maintaining donor confidentiality and a positive donor experience.

The candidate will operate plasmapheresis equipment, perform routine maintenance, document records, and collaborate with QA to drive continuous improvement and ensure safety and quality across all donor interactions.

Qualifications

• Strong customer service mindset and clear communication.
• Ability to read, write, and understand English.
• Basic computer skills.
• Ability to perform venipunctures as part of the role.
• Accurate documentation and record-keeping.
• Ability to follow written and verbal procedures.
• Dependability and reliability with attendance and schedule adherence.

Responsibilities

• Ensure operation complies with state and federal regulations to maintain production standards.
• Deliver excellent donor service and maintain donor confidentiality per SOPs.
• Confirm donor identity, monitor donor condition, and ensure safety and product quality.
• Set up equipment for venipuncture and plasmapheresis; label units accurately.
• Operate plasmapheresis machines, troubleshoot alarms, manage adverse events, and document occurrences.
• Dispose of biohazardous waste and clean spills following safety protocols.
• Calibrate and maintain machines regularly; replace equipment as needed.
• Maintain donor floor documentation including machine logs.
• Keep work areas clean, stock supplies, and manage inventory with FIFO.
• Mentor teammates as Designated Trainer; support QA/NexSys duties as needed.
• Coordinate with QA on donor floor performance and CAPA implementations.
• Oversee donor flow; manage lunch/break schedules and schedule adherence.
• Perform other duties as assigned.

Skills

Customer service

English fluency

Verbal & written

Venipuncture

Documentation

Adaptability

Reliability

Computer basics

Teamwork

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a role focused on plasmapheresis procedures, venipuncture, and donor care in a fast-paced center. The position emphasizes adherence to FDA SOPs, OSHA, CLIA, and GMP guidelines while maintaining donor confidentiality and a positive donor experience.

The candidate will operate plasmapheresis equipment, perform routine maintenance, document records, and collaborate with QA to drive continuous improvement and ensure safety and quality across all donor interactions.