Plasmapheresis Phlebotomist – Donor Care & Tech Support

Octapharma Plasma, Inc.; Southfield (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Formal training

Medical, dental, vision insurance

Health Savings Account

Flexible Spending Account

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. seeks a Donor Center Technician to execute plasmapheresis procedures, perform venipunctures, and ensure donor safety and quality. The role requires strict adherence to SOPs and regulatory standards.

The position emphasizes maintaining donor experience, accurate documentation, and operating plasmapheresis equipment while adhering to safety protocols. Training and on-going quality improvements are core components.

Qualifications

• High school diploma, or equivalent (GED).
• Three (3) months’ experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties, prior to performing duties independently.

Responsibilities

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved SOPs, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintain high level of customer service and positive donor experience in line with company values and culture.
• Maintain cleanliness and organization of work areas, stock adequate supplies, report all unsafe situations and conditions to management, and perform First-In-First-Out inventory tasks
• Review and confirm donor identification, monitor donor conditions, and uphold donor confidentiality to ensure safety, comfort, and product quality.
• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedure; maintain proper collection ratios and accurately label units and samples.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operate automated plasmapheresis machines, respond to alarms, troubleshoot alerts, document exceptions, and manage donor adverse events.
• Disconnect donors and manage biohazard waste disposal between procedures, including cleaning spills and handling contaminated equipment in accordance with the safety protocols
• Perform daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and remove and/or replace equipment from service, if needed.
• Maintains accurate and thorough documentation of necessary records, including Plasmapheresis Machine Logs.
• Mentor and train team members as a Designated Trainer, driving training efficiencies to ensure timeliness and compliance.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment.
• Partner with Quality Assurance on donor floor performance, including favorable performance observations, CAPA implementations, and continuous improvement initiatives.
• Perofrm other duties as assigned.

Skills

Venipuncture

Regulatory compliance

Patient service

Documentation

Team training

Inventory control

Safety protocols

Problem solving

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. seeks a Donor Center Technician to execute plasmapheresis procedures, perform venipunctures, and ensure donor safety and quality. The role requires strict adherence to SOPs and regulatory standards.

The position emphasizes maintaining donor experience, accurate documentation, and operating plasmapheresis equipment while adhering to safety protocols. Training and on-going quality improvements are core components.