Plasma Donor Screening & Front Desk Technician

CSL Plasma; Edison (NJ); On-site; USD 26,000 - 29,000; Full time

Job summary

CSL Plasma Edison is seeking a donor center support associate responsible for greeting donors, guiding them through registration and screening steps to verify suitability for plasma donation.

You will perform health checks, record data in the donor management system, and assist staff while ensuring safety, privacy, and compliance with SOPs.

Strong customer service and basic math skills are valued; eligibility may require cross-training and occasional overtime.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 months experience in clerical or customer service role.
• Basic math calculations will be performed.

Responsibilities

• Assist donors with screening procedures following SOPs.
• Record donor information accurately in the donor system.
• Greet donors and answer questions, escalate to medical staff when needed.
• Adhere to safety and health policies, including OSHA guidelines.

Skills

Customer service

Clerical

Basic math

Education

High school diploma or equivalent

Job description

CSL Plasma Edison is seeking a donor center support associate responsible for greeting donors, guiding them through registration and screening steps to verify suitability for plasma donation.

You will perform health checks, record data in the donor management system, and assist staff while ensuring safety, privacy, and compliance with SOPs.

Strong customer service and basic math skills are valued; eligibility may require cross-training and occasional overtime.