Donor Screening & Front Desk Technician

CSL Plasma; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma is seeking a donor center associate to greet donors, verify eligibility, and guide them through the screening and registration steps. You will perform health checks and document donor information with accuracy in the electronic system.

The role involves assisting with screening, answering donor questions, and potentially cross-training in other areas to meet center needs. Strong customer service and attention to detail are essential.

Qualifications

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability.
• Assist donors with the screening process according to SOPs, including health history and basic medical questions.

Skills

Customer service

Clerical skills

Basic math

Education

High school diploma or equivalent

Job description

CSL Plasma is seeking a donor center associate to greet donors, verify eligibility, and guide them through the screening and registration steps. You will perform health checks and document donor information with accuracy in the electronic system.

The role involves assisting with screening, answering donor questions, and potentially cross-training in other areas to meet center needs. Strong customer service and attention to detail are essential.