Plasma Center Technician I — Donor Care & Compliance

Octapharma Plasma, Inc.; Youngstown (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Formal training

Health insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a role focused on determining donor eligibility, plasma collection, and product processing while ensuring compliance with safety standards and SOPs.

The position emphasizes adherence to FDA, OSHA, CLIA, and GMP regulations to maintain production quality. The role requires attention to donor confidentiality, accurate recordkeeping, and the ability to operate plasmapheresis equipment, monitor conditions, and respond to alarms.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months' experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Bilingual in Spanish preferred (location specific).

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Basic computer knowledge

English literacy

Spanish (bilingual)

Regulatory reading

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a role focused on determining donor eligibility, plasma collection, and product processing while ensuring compliance with safety standards and SOPs.

The position emphasizes adherence to FDA, OSHA, CLIA, and GMP regulations to maintain production quality. The role requires attention to donor confidentiality, accurate recordkeeping, and the ability to operate plasmapheresis equipment, monitor conditions, and respond to alarms.