Plasma Center Technician: Donor Care & Compliance Pro

Octapharma Plasma, Inc.; Maplewood (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is hiring for a role focused on donor eligibility determination, plasma collection, and product processing with strict compliance to SOPs and industry standards.

You will handle donor screening, vitals, and specimen handling, while operating plasmapheresis equipment and maintaining safety at all times. The position emphasizes accuracy, adherence to regulatory requirements, and professional donor interactions, with responsibilities spanning equipment setup, quality checks,

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals and tests, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms and disconnect donors after procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, and prepare shipments per SOPs.
• Monitor freezer/refrigerator temperatures, report malfunctions, and document variances.
• Maintain cleanliness of donor center and work areas, ensure professional appearance, stocking, and safe disposal of biohazards.
• Maintain and perform quality control on donor center equipment per SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with SOPs.
• Provide oversight of product safety and quality by monitoring collection ratios and donor safety.
• Troubleshoot machine issues and perform routine quality checks on equipment.
• Perform other duties as assigned.

Skills

Basic computer knowledge

English proficiency

Bilingual in Spanish (preferred)

Customer service skills

Communication skills

Regulatory and SOP literacy

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is hiring for a role focused on donor eligibility determination, plasma collection, and product processing with strict compliance to SOPs and industry standards.

You will handle donor screening, vitals, and specimen handling, while operating plasmapheresis equipment and maintaining safety at all times. The position emphasizes accuracy, adherence to regulatory requirements, and professional donor interactions, with responsibilities spanning equipment setup, quality checks,