Pizza Shift Leader — Team, Service & Profitability

Papa John's USA, Inc.; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role involves executing company policies, procedures, and systems and maintaining compliance with laws and ethical standards. Responsibilities include managing staffing coverage, maintaining product quality and accuracy, handling cash duties, and assisting with inventory to minimize loss.

Qualifications

• Supervising restaurant shifts and people during operations.
• Ensuring high quality products and customer service standards.
• Ability to manage cash and inventory within company guidelines.

Responsibilities

• Adheres to station guidelines for dough management, portioning and accuracy.
• Maintains product quality, customer service and restaurant cleanliness.
• Provides shift coverage and corrects issues promptly.
• Executes cash management duties and contributes to profit goals.
• Assists in inventory management to minimize loss using company systems.

Skills

Team leadership

Customer service

Cash management

Tools

FOCUS System

Job description

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role involves executing company policies, procedures, and systems and maintaining compliance with laws and ethical standards. Responsibilities include managing staffing coverage, maintaining product quality and accuracy, handling cash duties, and assisting with inventory to minimize loss.