Pizza Shift Leader: Drive Quality, Service & Profit

Papa John's USA, Inc.; Austell (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and areas of a Papa John’s restaurant to ensure high quality products and exceptional customer service.

You will help manage operations, enforce company policies, and support profitability while complying with laws and standards. Ideal candidates will have strong teamwork, flexibility, and a focus on accuracy in dough handling, product prep, and serving customers.

Qualifications

• Experience in quick service operation is a plus.
• Strong customer-service mindset and teamwork.

Responsibilities

• Supervises shifts and work areas to ensure high quality products and customer service.
• Manages shift coverage and adherence to company policies and procedures.
• Maintains product quality, safety, and profitability metrics; executes cash handling and inventory practices.

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and areas of a Papa John’s restaurant to ensure high quality products and exceptional customer service.

You will help manage operations, enforce company policies, and support profitability while complying with laws and standards. Ideal candidates will have strong teamwork, flexibility, and a focus on accuracy in dough handling, product prep, and serving customers.