Pizza Shift Leader: Team Coach & Customer Champion

Pizza Hut; Daniels (WV); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Pizza Hut in Daniels, WV is seeking a Shift Leader to report to the Restaurant General Manager and drive daily operations. Lead the team during shifts, train staff to Hut standards, and uphold BLAST-based customer service to ensure guest satisfaction and brand compliance.

You will own inventory, manage orders, enforce food safety and safety protocols, and contribute to a positive restaurant culture while maintaining a professional image.

Qualifications

• ServSafe certified and able to lead shifts.
• Proficient with Microsoft Office.
• Valid driver's license preferred.
• Strong customer service orientation.
• Experience leading teams during shifts.

Responsibilities

• Lead and manage restaurant shifts and team workload.
• Train team members to Hut standards.
• Resolve customer complaints using BLAST.
• Ensure brand standards and safety regulations.
• Oversee inventory and food orders.
• Maintain clean, safe, organized restaurant.
• Deliver high customer satisfaction on shifts.

Skills

Team Leadership

Customer Service

Inventory Management

Scheduling

Food Safety

Training

Communication

Education

ServSafe Certification

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Pizza Hut in Daniels, WV is seeking a Shift Leader to report to the Restaurant General Manager and drive daily operations. Lead the team during shifts, train staff to Hut standards, and uphold BLAST-based customer service to ensure guest satisfaction and brand compliance.

You will own inventory, manage orders, enforce food safety and safety protocols, and contribute to a positive restaurant culture while maintaining a professional image.