Pizza Shift Leader: Drive Service & Team Excellence

Pizza Hut; Rocky Mount (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Pizza Hut in Rocky Mount, VA seeks a Shift Leader to assist the Restaurant General Manager in daily operations.

You will train the team to Pizza Hut and Tasty Hut standards, manage inventory, ensure safety, and deliver great guest experiences while upholding brand guidelines and company values.

Responsibilities include scheduling, enforcing service principles, leading by example, and maintaining a clean, compliant restaurant environment.

Qualifications

• ServSafe certified requirement.
• MSM courses 4-5 awareness.
• Proficient with Microsoft Office.
• Valid Driver's License preferred.
• National Sex Offender Registry Check implemented.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut standards.
• Use BLAST to resolve customer complaints and put customers first.
• Manage inventory and food orders; ensure safety and health compliance.
• Deliver high customer satisfaction on all shifts; adhere to brand standards.
• Lead by example to maintain professionalism and ethical conduct.

Skills

ServSafe Certified

Microsoft Office

Customer service

Leadership

Education

MSM courses 4-5

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Rocky Mount, VA seeks a Shift Leader to assist the Restaurant General Manager in daily operations.

You will train the team to Pizza Hut and Tasty Hut standards, manage inventory, ensure safety, and deliver great guest experiences while upholding brand guidelines and company values.

Responsibilities include scheduling, enforcing service principles, leading by example, and maintaining a clean, compliant restaurant environment.