Shift Leader - Fast-Paced Restaurant & Team Coach

Pizza Hut; Marion (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut in Marion, VA is seeking a Shift Leader to guide daily operations, train the team, and uphold brand standards. You will own the shift, resolve customer issues promptly, and ensure inventory accuracy and safety compliance.

Strong leadership, communication, and ServSafe principles are essential for success. Responsibilities include staff scheduling, delivering excellent guest experiences, and maintaining a positive work environment aligned with Tasty Hut, LLC values.

Qualifications

• ServSafe certified or equivalent food safety training.
• Experience leading and training shift teams.
• Strong customer service and communication skills.
• Proficient with Microsoft Office and basic computer skills.
• High school diploma or equivalent preferred.

Responsibilities

• Lead restaurant operations during shifts and manage team workload.
• Train team members to Pizza Hut and Tasty Hut standards.
• Resolve customer complaints using the BLAST framework and prioritize guest satisfaction.
• Maintain inventory accuracy and oversee food orders.
• Ensure compliance with brand standards, safety, and health regulations.

Skills

Leadership

Team Training

Customer Service

Communication

Microsoft Office

Education

ServSafe Certification

High School Diploma or GED

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Pizza Hut in Marion, VA is seeking a Shift Leader to guide daily operations, train the team, and uphold brand standards. You will own the shift, resolve customer issues promptly, and ensure inventory accuracy and safety compliance.

Strong leadership, communication, and ServSafe principles are essential for success. Responsibilities include staff scheduling, delivering excellent guest experiences, and maintaining a positive work environment aligned with Tasty Hut, LLC values.