Pizza Shift Leader: Team Coach & Service Champion

Pizza Hut; Winfield (WV); On-site; USD 26,000 - 32,000; Full time

Job summary

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and oversee daily operations during shifts. You will train staff, resolve customer issues using standard procedures, and ensure a clean, safe, and welcoming dining experience.

Lead by example and uphold Hut brand standards across service, food quality, and safety. Responsibilities include inventory oversight, scheduling support, and ensuring everyone has tools to succeed while maintaining exceptional service on every

Qualifications

• Experience leading a restaurant shift and coaching team members.
• ServeSafe certification and knowledge of safety standards.
• Proficient with standard office software and restaurant tools.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team to Hut/brand standards and procedures.
• Manage inventory and food orders, ensure safety and cleanliness.
• Deliver high customer satisfaction and maintain brand standards.

Skills

Customer service

Leadership

Training

Communication

Time management

Food safety

Education

ServSafe Certified

MSM courses 4-5

Tools

Hutlink

Pizzapedia

Learning Zone

Microsoft Office

Job description

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and oversee daily operations during shifts. You will train staff, resolve customer issues using standard procedures, and ensure a clean, safe, and welcoming dining experience.

Lead by example and uphold Hut brand standards across service, food quality, and safety. Responsibilities include inventory oversight, scheduling support, and ensuring everyone has tools to succeed while maintaining exceptional service on every