Shift Leader: Drive Service & Team Excellence

Pizza Hut; Spruce Pine (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut is hiring a Shift Leader to report to the Restaurant General Manager and help run daily operations. You will lead the team, train staff to brand standards, resolve customer issues using Hut tools, and ensure a safe, clean, and welcoming dining environment.

Responsibilities include inventory control, scheduling, and enforcing health and safety regulations while delivering exceptional customer service and maintaining brand standards across shifts.

Qualifications

• ServSafe Certified is required.
• Lead on-shift management experience encouraged.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team members to Pizza Hut standards.
• Manage inventory and food orders; ensure safety and compliance.

Skills

Leadership

Customer service

Training

Inventory management

Communication

Microsoft Office

Team management

Problem solving

Education

ServSafe Certified

MSM courses 4-5

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut is hiring a Shift Leader to report to the Restaurant General Manager and help run daily operations. You will lead the team, train staff to brand standards, resolve customer issues using Hut tools, and ensure a safe, clean, and welcoming dining environment.

Responsibilities include inventory control, scheduling, and enforcing health and safety regulations while delivering exceptional customer service and maintaining brand standards across shifts.