Shift Leader: Drive Guest Experience & Team Success

Pizza Hut; Herndon (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut in Herndon, VA is seeking a Shift Leader to supervise daily restaurant operations. You will train team members to Pizza Hut standards, resolve customer concerns with BLAST, and promote a positive work environment.

The role emphasizes inventory control, scheduling support, and adherence to brand and health standards. Ideal candidates will bring ServSafe certification, leadership experience, and strong computer skills.

Qualifications

• ServSafe Certification is required or preferred.
• Demonstrated leadership abilities and team supervision experience.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Take ownership of the restaurant and team during shifts.
• Train team members to Pizza Hut standards and brand.
• Resolve customer complaints using BLAST and prioritize customer needs.
• Maintain inventory accuracy and manage food orders.
• Ensure compliance with health, safety and brand standards.
• Lead shift execution and delegate workload efficiently.
• Support store inventory, forecasting and scheduling processes.

Skills

ServSafe Certified

Leadership

Microsoft Office

Computer basics

Driver's license

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Herndon, VA is seeking a Shift Leader to supervise daily restaurant operations. You will train team members to Pizza Hut standards, resolve customer concerns with BLAST, and promote a positive work environment.

The role emphasizes inventory control, scheduling support, and adherence to brand and health standards. Ideal candidates will bring ServSafe certification, leadership experience, and strong computer skills.