Pizza Shift Leader: Own Quality & Guest Experience

Papa John's USA, Inc.; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. This role includes the execution of company policies, procedures, programs and systems.

You will manage shift coverage, assist in cash handling and inventory control, and contribute to cost control and food safety using the company’s standards and tools.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Able to work long hours including nights and weekends.
• Ability to perform duties of all positions in the restaurant.

Responsibilities

• Supervise shifts and work areas to ensure quality products and customer service.
• Execute company policies, procedures, and systems; ensure compliance with laws.
• Ensure adequate shift coverage and maintain product quality, service, and costs.
• Assist in cash management and inventory control to minimize loss.

Skills

Shift leadership

Customer service

Cash handling

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. This role includes the execution of company policies, procedures, programs and systems.

You will manage shift coverage, assist in cash handling and inventory control, and contribute to cost control and food safety using the company’s standards and tools.