Pizza Shift Leader — Lead Teams, Elevate Quality & Service

Papa John's USA, Inc.; Shelbyville (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John's USA, Inc. in Shelbyville, Kentucky is seeking a Shift Leader to supervise shifts and regions of the operation, ensuring high quality products and customer service while supporting restaurant profitability. You will implement company policies and procedures and ensure compliance with laws and internal standards.

The role emphasizes supervising stations, maintaining product quality, managing costs, and ensuring adequate coverage and safe, efficient operations during each shift.

Qualifications

• High school diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines and portions for dough management and accuracy.
• Performs station duties including making quality products and following prep procedures.
• Maintains shift coverage and ensures customer service standards.
• Contributes to profit goals by staying within company guidelines using the FOCUS System.
• Executes cash management duties.
• Assists in inventory management to minimize loss.

Skills

Planning & Prioritization

Communication

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous shift lead experience

Job description

Papa John's USA, Inc. in Shelbyville, Kentucky is seeking a Shift Leader to supervise shifts and regions of the operation, ensuring high quality products and customer service while supporting restaurant profitability. You will implement company policies and procedures and ensure compliance with laws and internal standards.

The role emphasizes supervising stations, maintaining product quality, managing costs, and ensuring adequate coverage and safe, efficient operations during each shift.