Pizza Shift Leader: Drive Team, Quality & Profit

Papa John's USA, Inc.; Clarksville (TN); On-site; USD 19,000 - 26,000; Full time

Job summary

Papa John’s USA, Inc. in Clarksville, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service, contributing to restaurant profitability.

You will manage operations, enforce company policies, schedules, and ensure compliance with laws. This role requires handling inventory, cash management, and driving cost controls while delivering a positive guest experience.

Qualifications

• High school diploma or GED required or preferred.
• Serv-Safe/local or state certification preferred.
• Experience in restaurant shift leadership is an asset.

Responsibilities

• Supervise shifts and work stations to ensure quality products and service.
• Follow company policies and procedures; manage cash and inventory.
• Maintain product quality, food safety, and cleanliness; support profitability goals.

Skills

Customer service

Leadership

Communication

Planning & prioritization

Process improvement

Teamwork

Education

High School diploma or GED

Serv-Safe certification

Tools

FOCUS System

Inventory software

Job description

Papa John’s USA, Inc. in Clarksville, TN is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service, contributing to restaurant profitability.

You will manage operations, enforce company policies, schedules, and ensure compliance with laws. This role requires handling inventory, cash management, and driving cost controls while delivering a positive guest experience.