Pizza Shift Lead: Lead Team, Ensure Quality

papajohns; Westfield (IN); On-site; USD 24,000 - 30,000; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability. You will help execute company policies, programs and systems, and ensure compliance with laws and safety practices.

Responsibilities include supervising stations, maintaining product quality, controlling costs, and coaching team members. Experience in a fast-paced restaurant setting is preferred, with availability for long hours,

Qualifications

• Leadership experience supervising shifts and teams.
• Strong customer service focus and problem solving.
• Ability to plan and prioritize tasks across stations.
• Willingness to work long hours, including nights and weekends.

Responsibilities

• Supervise shifts and ensure quality products and service.
• Oversee station duties like dough management and portioning.
• Maintain compliance with policies, safety and security guidelines.
• Contribute to achieving profit goals and manage inventory thresholds.

Skills

Leadership

Customer Service

Planning & Prioritization

Team Collaboration

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

N/A

Job description

Papa John's is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while driving restaurant profitability. You will help execute company policies, programs and systems, and ensure compliance with laws and safety practices.

Responsibilities include supervising stations, maintaining product quality, controlling costs, and coaching team members. Experience in a fast-paced restaurant setting is preferred, with availability for long hours,