Pizza Shift Leader: Lead Service & Quality

Papa John's USA, Inc.; Destin (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa Johns USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service, helping drive restaurant profitability.

You will oversee daily operations, enforce company policies and procedures, and support training, scheduling, and cash management to minimize waste and loss.

This role requires 18+ years, ability to work nights, weekends, and holidays, and a focus on safety, quality, and teamwork in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Ability to work long hours (32+ hours) including nights and weekends.
• Must be able to perform duties of all positions in the restaurant.

Responsibilities

• Supervise shifts and ensure high quality products and service.
• Execute station duties and product preparation procedures.
• Support inventory control and cash management.
• Maintain compliance with policies, safety, and security.
• Contribute to restaurant profitability through cost controls.

Skills

Customer service

Team leadership

Flexibility

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa Johns USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service, helping drive restaurant profitability.

You will oversee daily operations, enforce company policies and procedures, and support training, scheduling, and cash management to minimize waste and loss.

This role requires 18+ years, ability to work nights, weekends, and holidays, and a focus on safety, quality, and teamwork in a fast-paced environment.