Pizza Kitchen Shift Leader

papajohns; Douglasville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts, ensure quality products and customer service, and support restaurant profitability. You will help implement Company policies, procedures, and systems while complying with all laws.

This role involves supervising stations, managing cash, inventory, and labor costs, and maintaining a clean, safe work environment. You will lead by example and adapt to changing needs while delivering exceptional guest experiences.

Qualifications

• Supervise shifts and ensure quality products and service.
• Maintain compliance with policies and procedures including safety.
• Monitor labor and food costs and ensure profitability.

Responsibilities

• Adheres to station guidelines and prepares dough and products.
• Ensure high customer satisfaction and uphold brand standards.
• Ensure adequate shift coverage and provide feedback.
• Assist in inventory management and cash handling per policy.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Tools

FOCUS System

Job description

Papa John's is seeking a Shift Leader to supervise shifts, ensure quality products and customer service, and support restaurant profitability. You will help implement Company policies, procedures, and systems while complying with all laws.

This role involves supervising stations, managing cash, inventory, and labor costs, and maintaining a clean, safe work environment. You will lead by example and adapt to changing needs while delivering exceptional guest experiences.