Pizza Kitchen Shift Supervisor — Lead Quality & Service

Papa Johns; North Carolina; On-site; USD 16,531 - 22,041; Full time

Job summary

Papa John's is seeking a Shift Leader to supervise shifts and work areas in our restaurant to ensure high quality products and customer service. You will help manage operations, follow policies, ensure compliance with laws, and support profitability through effective shift coverage, quality control, and use of our FOCUS system.

This role requires teamwork, adaptability to change, and a commitment to food safety and consistent service.

Qualifications

• Shift management and station duties including dough management and portioning.
• Commitment to customer service and meeting restaurant goals.
• Compliance with company policies, procedures, and TM handbook.
• Ability to maintain product quality and ensure food safety.

Responsibilities

• Adheres to guidelines for each station including dough management, accuracy and proper portioning.
• Contributes to achieving product goals and meets customer expectations.
• Exemplifies core values and works well with others.
• Ensures adequate shift coverage and maintains product quality and service.
• Contributes to profit goals by managing costs and inventory using company systems.

Job description

Papa John's is seeking a Shift Leader to supervise shifts and work areas in our restaurant to ensure high quality products and customer service. You will help manage operations, follow policies, ensure compliance with laws, and support profitability through effective shift coverage, quality control, and use of our FOCUS system.

This role requires teamwork, adaptability to change, and a commitment to food safety and consistent service.