Pizza Kitchen Shift Lead: Team, Quality & Service

Papa Johns; Arnold (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

Papa Johns is seeking a Shift Leader to supervise shifts and areas of the restaurant, ensuring high-quality products and excellent customer service. You will help run operations in compliance with company policies and laws, and support profitability.

The role involves managing shift coverage, cash handling, inventory levels, and maintaining food safety standards while upholding Papa Johns values and customer focus.

Qualifications

• High School diploma or GED preferred.
• Serv‑Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), nights, weekends.
• Ability to perform the job duties of all positions in the restaurant.

Responsibilities

• Supervises shifts and work areas to ensure high quality products and customer service.
• Ensures adherence to guidelines, procedures and policies; monitors product holding times and quality.
• Manages shift coverage and maintains product quality, customer service and costs within standards.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Customer Service

Education

High School diploma or GED

Serv‑Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

Papa Johns is seeking a Shift Leader to supervise shifts and areas of the restaurant, ensuring high-quality products and excellent customer service. You will help run operations in compliance with company policies and laws, and support profitability.

The role involves managing shift coverage, cash handling, inventory levels, and maintaining food safety standards while upholding Papa Johns values and customer focus.