Pizza Kitchen Shift Lead — Lead a Winning Team

Papa John's USA, Inc.; Fenton (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service to drive restaurant profitability.

You will manage daily operations, enforce company policies, and ensure compliance with federal, state, and local laws. This role requires flexibility, strong leadership, and a focus on providing exceptional guest experiences.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), nights, weekends and emergencies.

Responsibilities

• Supervises shifts and work areas to ensure quality products and customer service.
• Maintains product quality and costs within guidelines.
• Ensures adequate shift coverage and responds to issues.
• Executes cash management duties and inventory control.
• Adheres to company policies and safety procedures.

Skills

Shift lead experience

Food safety

Customer service

Communication

Time management

Teamwork

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

18+ years of age

Job description

Papa John's USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service to drive restaurant profitability.

You will manage daily operations, enforce company policies, and ensure compliance with federal, state, and local laws. This role requires flexibility, strong leadership, and a focus on providing exceptional guest experiences.