PIV Credentialing Specialist - Secure Access Enroller

Citizant; Chicago (IL); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Job summary

Citizant is seeking to fill a full-time enrollment support role focused on PIV card activations and enrollments in the Washington metropolitan area. The candidate will handle appointments, verify identities, collect required documents, and ensure data accuracy and privacy while delivering excellent customer service.

Role requires high school diploma, strong Excel/data management capabilities, and reliable communication. Remote work is not indicated; no specific department is listed.

Qualifications

• Experience with Microsoft Excel for data management and reporting.
• Attention to detail and strong organizational skills.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Attend local hiring events 3 – 4 times a month.
• Prior experience in customer service or administrative roles.

Responsibilities

• Schedule appointments and walk-ins for PIV activations and enrollments.
• Answer inquiries related to PIV credentials and access control.
• Coordinate enrollment process and verify applicant identity.
• Maintain accurate records of enrollment data and status.
• Ensure data security and protect sensitive information.
• Provide clear, professional communication to applicants.
• Escalate issues and participate in ongoing training.

Education

High School diploma

Tools

Microsoft Excel

Job description

Citizant is seeking to fill a full-time enrollment support role focused on PIV card activations and enrollments in the Washington metropolitan area. The candidate will handle appointments, verify identities, collect required documents, and ensure data accuracy and privacy while delivering excellent customer service.

Role requires high school diploma, strong Excel/data management capabilities, and reliable communication. Remote work is not indicated; no specific department is listed.