PIV Credentialing & Enrollment Specialist

Citizant; Milwaukee (WI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Generous PTO

FSA

EAP

Tuition assistance

Job summary

Citizant is seeking a detail‑oriented Enrollment Specialist to manage PIV card activations, enrollments, certificates, and PIN resets. You will handle inquiries by phone and email, coordinate the enrollment process, verify applicants' identities, and collect required documents.

The role emphasizes accuracy, data security, and customer service in a government-focused environment. Applicants should have a high school diploma or GED and strong Excel skills for data management and reporting.

Qualifications

• Experience with Microsoft Excel for data management, coordination and reporting.
• Excellent interpersonal and communication skills.
• Attention to detail and strong organizational skills.
• Ability to handle confidential information with discretion and comply with security requirements.

Responsibilities

• Schedule and manage PIV card activations, enrollments, certificate updates, and PIN resets.
• Answer inquiries via phone and email related to PIV credentials and access control.
• Coordinate enrollment process, verify identity, and collect required documentation.
• Maintain accurate records and data, ensuring compliance with guidelines and security protocols.

Skills

Microsoft Excel

Interpersonal communication

Attention to detail

Organizational skills

Discretion with confidential data

Adaptability to security procedures

Education

High School diploma or GED

Job description

Citizant is seeking a detail‑oriented Enrollment Specialist to manage PIV card activations, enrollments, certificates, and PIN resets. You will handle inquiries by phone and email, coordinate the enrollment process, verify applicants' identities, and collect required documents.

The role emphasizes accuracy, data security, and customer service in a government-focused environment. Applicants should have a high school diploma or GED and strong Excel skills for data management and reporting.