PIV Credentialing Specialist: Enrollment & Data Security

Citizant; Landover (MD); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

FSA

EAP

Tuition assistance

Job summary

Citizant is seeking an Enrollment Support Specialist to guide applicants through PIV card enrollment, verification, and data collection. You will schedule appointments, collect biometric data, and verify identities, while ensuring accuracy and compliance with security standards.

Role requires high school or GED, strong Excel usage, and excellent communication. You will handle confidential information with discretion and provide responsive customer support to applicants and contractors.

Qualifications

• Experience with data entry and handling sensitive information.
• Strong attention to detail in enrollment processes.
• Excellent written and verbal communication abilities.
• Ability to work with multiple stakeholders and schedules.
• Discretion when handling confidential applicant data.

Responsibilities

• Schedule appointments for PIV card activations and enrollments.
• Collect biometric data and verify applicant identities.
• Validate documentation and ensure proper submission.
• Maintain secure records and protect applicant information.
• Assist applicants and answer inquiries with professionalism.
• Document and track enrollment progress for each file.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Discretion with confidential info

Customer service

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Citizant is seeking an Enrollment Support Specialist to guide applicants through PIV card enrollment, verification, and data collection. You will schedule appointments, collect biometric data, and verify identities, while ensuring accuracy and compliance with security standards.

Role requires high school or GED, strong Excel usage, and excellent communication. You will handle confidential information with discretion and provide responsive customer support to applicants and contractors.