PIV Credentialing Specialist - Data & Compliance

Citizant; Ogden (UT); On-site; USD 2,066,400 - 2,479,680; Full time

Job summary

Citizant in the United States is seeking an Enrollment Support Specialist to manage PIV card activations and enrollments. You will verify identities, collect documentation, and answer inquiries while coordinating schedules for a smooth flow of applicants.

Responsibilities include data collection, recordkeeping, and ensuring privacy and security compliance. Strong Excel skills and prior admin or customer service experience are valued in a fast-paced government-focused team.

Qualifications

• Experience with Microsoft Excel for data management and reporting.
• Strong attention to detail and organizational skills.
• Excellent interpersonal and communication skills for customer service.
• Ability to handle confidential information with discretion.

Responsibilities

• Schedule appointments and walk-ins for PIV-related services.
• Answer inquiries via phone/email about PIV credentials and access control.
• Coordinate enrollment process for PIV cards, verify identity, collect documents.
• Manage appointments to maintain steady flow of applicants and accuracy.

Skills

Microsoft Excel

Data management

Customer service

Administrative duties

Education

High School diploma

GED

Tools

MS Office Suite

Job description

Citizant in the United States is seeking an Enrollment Support Specialist to manage PIV card activations and enrollments. You will verify identities, collect documentation, and answer inquiries while coordinating schedules for a smooth flow of applicants.

Responsibilities include data collection, recordkeeping, and ensuring privacy and security compliance. Strong Excel skills and prior admin or customer service experience are valued in a fast-paced government-focused team.