PIV Credentialing Specialist: Data Security & Compliance

Citizant; Washington (District of Columbia); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and Disability Insurance

401(k)

Generous Paid Time Off (PTO)

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Tuition Assistance & Professional Dev.

Job summary

Citizant in the Washington, DC metropolitan area is seeking a detail‑oriented Enrollment Specialist to support PIV card activations and enrollments. You will coordinate appointments, verify identities, collect documents, and maintain accurate records while upholding data security standards.

Ideal candidates have a High School diploma or GED, strong Excel skills, excellent communication, and the ability to adapt to evolving security procedures.

Qualifications

• Experience with Microsoft Excel for data management, coordination, and reporting.
• Ability to adapt to changing security procedures and requirements.
• Prior experience in a similar role, customer service, or administrative position may be advantageous.
• Attention to detail and strong organizational skills.
• Excellent interpersonal and communication skills.
• Attend local hiring events 3 - 4 times a month.
• Perform other job‑related duties as assigned.

Responsibilities

• Schedule appointments and/or service walk-ins for PIV activations and enrollments.
• Answering phone calls/email inquiries related to PIV credentials and access control matters.
• Coordinate and conduct the enrollment process for PIV cards, including verifying identity and collecting required documentation.
• Manage appointments and schedules to accommodate a steady flow of applicants.
• Accurately collect and document personal information and biometric data from applicants.
• Ensure all required documents and forms are properly completed and submitted.
• Verify the authenticity of provided documents and information to prevent fraudulent enrollment.
• Handle sensitive personal information and maintain data security per guidelines.
• Communicate enrollment requirements clearly and provide excellent customer service.
• Maintain records of the enrollment process and tracking spreadsheets.

Skills

Microsoft Excel

Attention to detail

Interpersonal skills

Adapt to security procedures

Education

High School diploma or GED

Job description

Citizant in the Washington, DC metropolitan area is seeking a detail‑oriented Enrollment Specialist to support PIV card activations and enrollments. You will coordinate appointments, verify identities, collect documents, and maintain accurate records while upholding data security standards.

Ideal candidates have a High School diploma or GED, strong Excel skills, excellent communication, and the ability to adapt to evolving security procedures.