Pit Manager - Dual Rate Shift Manager Non Exempt - Table Games Operations

006 Seminole Casino Immokalee; Immokalee (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Health benefits

Job summary

006 Seminole Casino Immokalee is seeking a Pit Manager/Shift Manager to lead on a assigned shift, review game spread and staffing, and ensure compliance with Seminole Gaming Regulations.

You will supervise performance appraisals, apply progressive discipline, and uphold the highest level of customer service to maximize player enjoyment and return play, while safeguarding casino integrity and security.

Qualifications

• Knowledge of Seminole Gaming Compliance and Regulations.
• Excellent communication and customer service skills.
• Knowledge of all casino games and rules.

Responsibilities

• Responsible for performing functions of either a Pit Manager or Shift Manager on an assigned shift.
• Reviews game spread & staffing levels and recommends changes to the Director Table Games and Director Casino Administration.
• Ensures compliance with Seminole Gaming Compliance and Regulations.
• Responsible for the distribution and administration of performance appraisals, commendations, constructive letters and progressive discipline to all reporting levels of table games department employees.
• Must possess excellent communication and customer service skills.
• Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
• Reviews the internal security of all table games and maintains surveillance of all activities that could affect the efficiency and effectiveness, as well as, the integrity of the casino operation.

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Essential duties include, but are not limited to:

• Responsible for performing functions of either a Pit Manager or Shift Manager on an assigned shift
• Reviews game spread & staffing levels and recommends changes to the Director Table Games and Director Casino Administration
• Ensures compliance with Seminole Gaming Compliance and Regulations.
• Responsible for the distribution and administration of performance appraisals, commendations, constructive letters and progressive discipline to all reporting levels of table games department employees
• Must be knowledgeable of all casino games and rules and Seminole Gaming Compliance and Regulations
• Must possess excellent communication and customer service skills
• Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play
• Reviews the internal security of all table games and maintains surveillance of all activities that could affect the efficiency and effectiveness, as well as, the integrity of the casino operation

Equal Employment Opportunity

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Company Culture

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!