Table Games Floor Supervisor - Table Games Operations

003 Seminole Hard Rock Tampa; United States; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Relocation assistance up to $5,000

Job summary

Seminole Hard Rock Tampa is seeking a Table Games Floor Supervisor to oversee a set of table games in a busy pit. You will monitor game limits, handle guest requests, and ensure accuracy of monetary transactions.

Candidates must have a high school diploma, five years of casino experience with at least three years in management, and a strong knowledge of Class III games and Seminole Gaming regulations. Relocation support is available for external hires within 50 miles.

Qualifications

• High school diploma or equivalent is required.
• Five years of casino experience with at least three years in a Dual-Rated management level.
• Class III background required.
• Two years minimum experience as a Table Games dealer is required.
• Must be able to deal Mini Baccarat, Pai Gow Poker, carnival games and Blackjack.

Responsibilities

• Monitor and adjust table game limits with respect to gaming volume.
• Handle customer requests, including information, markers, and comps.
• Ensure accuracy of all monetary transactions.
• Ensure compliance with Seminole Gaming regulations and federal CTR & SARC regs.
• Schedule dealers for specific table games.
• Maintain high subordinate performance and productivity.
• Ensure customer enjoyment and satisfaction.

Skills

Customer service

Communication

Leadership

Attention to detail

Deal table games

Decision making

Education

High school diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Up to a $5,000 Relocation Package Available! **Only for candidates who are externally hired and must reside up to 50 miles away from the Tampa property.** The Table Games Floor Supervisor is responsible for smooth operation of a specific number of table games within a gaming pit.

• Monitors and adjusts table game limits with respect to gaming volume.
• Responsible for handling customer requests, including information, markers, and comps.
• Ensures accuracy of all monetary transactions.
• Responsible for all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
• Responsible for specific table games scheduling for Dealers.
• Responsible for maintaining a high level of subordinate performance & productivity.
• Responsible for customer enjoyment and satisfaction.

• High school diploma or equivalent required.
• Five years casino experience with a minimum of three years in a Dual-Rated management level.
• Class III background required.
• A minimum of two (2) years of experience as a Table Games dealer required.
• The ability to proficiently deal the following Table Games is required: Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack.
• Must possess excellent communication and customer service skills.
• Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures.
• Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

Work Environment: Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen #indeedtampa

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!