Assistant Manager, Beverage

003 Seminole Hard Rock Tampa; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock Tampa is seeking a Beverage Management Supervisor to lead the restaurant outlet, delivering exceptional guest service while achieving financial goals. You will assist in scheduling, planning, and supervising service details, monitor costs, and maintain accurate records.

A2–4 years of restaurant supervisory experience and an associate/bachelor’s degree are preferred. Proficiency with Excel, PowerPoint and Word, and strong English communication are required.

Qualifications

• For preference: Associate or Bachelor’s degree with 2–4 years of restaurant supervisory experience.
• Must be computer literate and able to read Seminole Tribe of Florida policies.
• Able to communicate effectively with guests in English.
• Must work a varied schedule including nights, weekends and holidays.
• Ability to analyze Food & Beverage data and reports.

Responsibilities

• Communicates with management and support staff on daily needs and expectations.
• Assists in scheduling, planning, and supervision of restaurant outlet details and costs.
• Maintains accurate records, prepares reviews, and analyzes reports.
• Handles guest issues and promotes positive guest relations.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Skills

Restaurant supervision

Customer service

English communication

Data analysis

Education

Associate/Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

This position is responsible for assisting in the Beverage Management Department, according to established standards. This includes achieving maximum customer service and satisfaction, while achieving financial goals.

Responsibilities

• Communicates with management and support staff on daily needs, requirements and expectations.
• May assist in scheduling, planning, timing and supervision of details for the restaurant outlet, as well as coordinating dining room functions and monitoring costs.
• Ensures accurate record keeping, prepares reviews, and analyzes reports.
• Handles guest issues and promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Qualifications

• Associate/Bachelor's degree preferred with two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience.
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be computer literate.
• Knowledge of Excel, Power Point and Word required.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.
• Must be able to interface effectively with other management staff to deliver a positive guest service experience.
• Must be able to demonstrate and deliver a high level of service to our internal and external guests.
• Must be able to analyze Food and Beverage data.
• Have excellent written and verbal communication skills.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Be articulate and possess a professional appearance and demeanor.
• Possess punctuality and meet deadlines.

Work Environment

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, e.g. emergencies, changes in personnel, workload, rush jobs or technical developments.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!