Assistant Manager, Cage Operations

003 Seminole Hard Rock Tampa; United States; On-site; USD 48,000 - 60,000; Full time

Job summary

Seminole Hard Rock Tampa is seeking a cage supervisor responsible for accurate record keeping and supervising the cage department during shifts. You will assist the Shift Manager with scheduling, planning and timing to ensure smooth operations on busy casino floors.

The ideal candidate has a high school diploma, 2–4 years of cage experience with at least 1 year in a supervisory role, strong math and communication skills, and the ability to work nights, weekends and holidays.

Qualifications

• High School diploma or equivalent required.
• Associate’s degree preferred; 2–4 years of casino cage experience with at least 1 year in a cage supervisor role.
• Excellent oral and written communication skills.
• Detail-oriented and able to follow strict procedural guidelines.
• Strong math skills for all units of measure.
• Able to communicate effectively with guests and team members.
• Willing to work nights, weekends, and holidays.
• Must maintain visual attention and concentration for extended periods.

Responsibilities

• Assist Shift Manager with scheduling, planning, timing and supervision of cage department during the shift.

Skills

Oral & written comm

Detail oriented

Procedural adherence

Concentration & focus

Math skills

Schedule flexibility

10-key/computer skills

Guest & team communication

Education

High School diploma/GED

Associate’s degree preferred

Tools

10-key skills

Computer skills

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: This position is responsible for ensuring accurate record keeping, prepares, reviews and analyzes reports. Essential duties include, but are not limited to:

• Responsible for assisting the Shift Manager with the scheduling, planning, timing and supervision of all details for the cage department during the intended shift assigned.

Qualifications:

• High School diploma, GED, or equivalent required
• Associate’s degree preferred with Two (2) to four (4) years of casino cage experience with at least one (1) year in a cage supervisor role or an equivalent combination of education and/or work experience
• Must have excellent oral and written communication skills
• Must be detail-oriented
• Must be able to follow and enforce strict procedural guidelines maintained within the department
• Must be able to maintain visual attention and mental concentration for significant periods of time
• Good computer and 10-key skills
• Strong mathematical skill to include, addition, subtraction, multiply, division in all units of measure using whole numbers, common fractions and decimals
• Must be able to communicate effectively with guests and other team members
• Must be able to work a varied schedule to include nights, weekends, and holidays

Work Environment: Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!