Physician Concierge & Scheduling Specialist (Bilingual)

Hudson Regional Hospital; Secaucus (NJ); Presencial; USD 22 000 - 24 000; Tempo integral

Resumo da oferta

University Hospital in Secaucus, NJ is seeking a Concierge for Physicians Coordinator to provide administrative, scheduling, and referral coordination support for physicians. The role acts as liaison among physicians, patients, and hospital departments to ensure timely communication and excellent patient service.

The position may operate in the Call Center and at affiliated physician practices, coordinating schedules, managing referrals, and handling confidential patient information in a

Qualificações

• Bilingual English/Spanish required.
• Knowledge of medical terminology is preferred.
• Experience in healthcare scheduling or physician support is preferred.
• Excellent customer service skills are essential.

Responsabilidades

• Coordinate physician schedules, referrals, and patient appointments.
• Schedule, reschedule, and cancel appointments as needed.
• Communicate scheduling updates to physicians, patients, and departments.
• Maintain accurate referral and appointment records.
• Monitor referral status and assist with patient follow-up.
• Serve as a point of contact between physicians and hospital departments.
• Assist with referrals, authorizations, imaging requests, and administrative tasks.
• Utilize ECW and other systems to verify and update patient information.
• Maintain confidentiality and HIPAA compliance.

Conhecimentos

Bilingual EN/ES

Medical terminology

Healthcare scheduling

Customer service

EMR systems

Communication skills

Mainframe computer experience

Formação académica

High School Diploma or equivalent

Ferramentas

ECW

Descrição da oferta de emprego

University Hospital in Secaucus, NJ is seeking a Concierge for Physicians Coordinator to provide administrative, scheduling, and referral coordination support for physicians. The role acts as liaison among physicians, patients, and hospital departments to ensure timely communication and excellent patient service.

The position may operate in the Call Center and at affiliated physician practices, coordinating schedules, managing referrals, and handling confidential patient information in a