Medical Office Concierge & Scheduler

NYU Langone Health; West Palm Beach (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

NYU Langone Florida seeks a Faculty Group Practice Secretary I to support front desk operations, greeting patients, answering calls, and coordinating scheduling within the practice. This role emphasizes patient experience and accurate, courteous service.

The position requires HIPAA awareness and collaboration with physicians and staff to keep calendars and communications efficient and compliant. Join a dedicated team focused on high-quality care.

Qualifications

• High School Diploma or equivalent is required.
• Excellent organizational, interpersonal, verbal, and written communications skills.
• Ability to complete multiple tasks efficiently in a teamwork environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and screens messages; greets patients and provides information.
• Reviews waitlists, authorizations, and manages patient correspondence.

Skills

Customer service

Scheduling

Communication

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Florida seeks a Faculty Group Practice Secretary I to support front desk operations, greeting patients, answering calls, and coordinating scheduling within the practice. This role emphasizes patient experience and accurate, courteous service.

The position requires HIPAA awareness and collaboration with physicians and staff to keep calendars and communications efficient and compliant. Join a dedicated team focused on high-quality care.