Phone Sales & Customer Care Specialist

Lawn Doctor Inc.; Granbury (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Lawn Doctor Inc. is seeking a dependable Customer Service Representative to provide exceptional service to lawn care customers. You will answer phones, discuss estimates, and sell services over the phone while maintaining customer data and processing paperwork.

Training will be provided, and a positive, goal-oriented attitude is essential. Ideal candidates have strong communication skills, a good work ethic, and comfort with Microsoft Word and Excel.

Qualifications

• Strong work ethic and friendly demeanor.
• Excellent communication skills and ability to multitask.
• Training will be provided on company software.
• Experience in lawn care industry is desirable but not required.

Responsibilities

• Answer inbound calls from customers and potential customers.
• Make outbound calls to follow up on estimates and ensure customer satisfaction.
• Sell Lawn Doctor services over the phone.
• Maintain accurate customer data records.
• Process paperwork from sales and service teams.

Skills

Customer service

Strong communication

Multitasking

Microsoft Word

Excel

Tools

Microsoft Word

Excel

Job description

Lawn Doctor Inc. is seeking a dependable Customer Service Representative to provide exceptional service to lawn care customers. You will answer phones, discuss estimates, and sell services over the phone while maintaining customer data and processing paperwork.

Training will be provided, and a positive, goal-oriented attitude is essential. Ideal candidates have strong communication skills, a good work ethic, and comfort with Microsoft Word and Excel.