Office Manager

Lawn Doctor of Erie-Edinboro-Hermitage; Erie (Erie County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Commission

Benefits

Job summary

A lawn care service provider in Erie County, Erie, is seeking an Office Manager to oversee customer service operations. The ideal candidate will provide exceptional support, manage customer data, and lead customer service representatives. Skills in communication and organization are essential, along with a reliable work ethic. A competitive salary, commission, and benefits are offered. Join a dynamic sales team where your multitasking abilities will thrive!

Qualifications

• Motivated and reliable individual with a strong work ethic.
• Experience in customer service is preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer inbound calls from customers and potential customers.
• Make outbound calls to follow up on estimates.
• Sell services over the phone.
• Maintain customer data records.
• Manage daily activities of Customer Service Representatives.

Skills

Excellent communication skills

Organizational skills

Strong work ethic

Computer skills (Microsoft Word, Excel)

Job description

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable.

The following is a representative list of duties and responsibilities associated with this position:

• Takes inbound call from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Manage daily activities of Customer Service Representatives

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.

All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.