Phone-Based Customer Success & Sales Specialist

Lawn Doctor; Carmel (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and commissions

Job summary

Lawn Doctor is seeking a dependable customer service representative to support our lawn care customers. The role involves answering phones, speaking with customers and prospects, addressing issues, maintaining customer data, and providing price quotes.

Ideal candidates have a strong work ethic, excellent communication skills, and basic computer skills including Word and Excel. Training will be provided on our software.

Qualifications

• Strong work ethic and excellent communication skills.
• Experience or ability to maintain accurate customer records.
• Willingness to learn our software and processes.

Responsibilities

• Takes inbound calls from customers and prospective customers.
• Makes outbound calls to follow up on estimates and ensure satisfaction.
• Sells services over the phone.
• Maintains customer data records.
• Processes paperwork from sales and service teams.

Skills

Customer service

Communication

Phone etiquette

Data entry

Tools

Microsoft Word

Microsoft Excel

Job description

Lawn Doctor is seeking a dependable customer service representative to support our lawn care customers. The role involves answering phones, speaking with customers and prospects, addressing issues, maintaining customer data, and providing price quotes.

Ideal candidates have a strong work ethic, excellent communication skills, and basic computer skills including Word and Excel. Training will be provided on our software.