Customer Service Representative

Lawn Doctor of San Antonio; San Antonio (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Lawn Doctor of San Antonio is seeking a dependable Customer Service Representative to handle inbound calls, provide quotes, and sell lawn care services over the phone. The role emphasizes strong communication, reliability, and basic computer skills in Word and Excel.

Training on our software will be provided; prior lawn care experience is desirable but not required. A friendly, goal-oriented attitude is essential for success in a fast-paced team environment.

Qualifications

• Strong communication and customer service skills.
• Solid computer skills including Word and Excel.
• Willingness to learn company software and processes.

Responsibilities

• Take inbound calls from customers and potential customers.
• Make outbound calls to follow up on estimates and ensure satisfaction.
• Sell Lawn Doctor services over the phone.
• Maintain accurate customer data records.
• Process paperwork from sales and service teams.

Skills

Communication skills

Computer skills

Microsoft Word

Microsoft Excel

Strong work ethic

Job description

Benefits

• Employee discounts


• Health insurance


• Paid time off


• Training & development

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.

The following is a representative list of duties and responsibilities associated with this position:

• Takes inbound call from customers and potential customers


• Makes outbound calls to follow up on estimates and ensure customer satisfaction


• Sells services over the phone


• Maintains customer data records


• Processes paperwork from sales and service team members

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.