Gerente de oficina

Lawn Doctor of Erie-Edinboro-Hermitage; Erie (Erie County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Commission

Benefits

Job summary

Lawn Doctor of Erie-Edinboro-Hermitage is seeking a dependable Office Manager to deliver outstanding customer service for our lawn care clients. You will answer phones, quote prices, process paperwork, and support a fast-paced sales team.

Ideal candidates have strong communication, organizational and computer skills (Word and Excel). Training will be provided on our software, and previous office-management experience is a plus.

Qualifications

• Strong work ethic and friendly demeanor.
• Excellent communication and organizational skills.
• Strong computer skills including Microsoft Word and Excel; training on our software will be provided.
• Office manager experience is desirable but not required.

Responsibilities

• Take inbound calls from customers and potential customers.
• Make outbound calls to follow up on estimates and ensure customer satisfaction.
• Sell Lawn Doctor services over the phone.
• Maintain customer data records accurately.
• Manage daily activities of Customer Service Representatives.

Skills

Communication skills

Organizational skills

Microsoft Word

Microsoft Excel

Phone sales

Customer service

Multitasking

Sales

Tools

Microsoft Word

Microsoft Excel

Job description

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable.

The following is a representative list of duties and responsibilities associated with this position:

• Takes inbound call from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Manage daily activities of Customer Service Representatives

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.