Phlebotomy & Patient Services Technician

PathGroup; Northern (KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to support the Patient Services Center and in-office PST duties. The role requires accurate specimen collection, patient interaction, and adherence to safety and privacy policies, with focus on timeliness and data integrity.

The position emphasizes professionalism, proper PPE use, and collaboration with supervisors and team members to maintain smooth patient flow and accurate documentation.

Qualifications

• High School Diploma or GED preferred (may be required based on state and laboratory guidelines).
• Phlebotomist Certification is preferred. (Required in Louisiana).
• At least 1 year of prior job-related experience preferred.

Responsibilities

• Greets customers appropriately and treats all customers in a courteous manner.
• Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
• Collects specimens according to established procedures and explains venipuncture and other specimen collection to patients.
• Maintains required records and documentation and enters data into PathConnect and other PathGroup applications.
• Packages specimens for transport and ensures proper labeling, temperature, and transport requirements.

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is seeking a Patient Services Technician to support the Patient Services Center and in-office PST duties. The role requires accurate specimen collection, patient interaction, and adherence to safety and privacy policies, with focus on timeliness and data integrity.

The position emphasizes professionalism, proper PPE use, and collaboration with supervisors and team members to maintain smooth patient flow and accurate documentation.