Phlebotomy & Admin Specialist — Elevate Patient Care

Mass Digital Health; Boston (MA); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Free One Medical memberships for you &

401K match

Medical/Dental/Vision plans

Paid time off (PTO)

Job summary

One Medical in Boston, MA is seeking a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist) to deliver venipuncture and clinical support while ensuring a welcoming in-office experience. You will handle front desk duties, scheduling, insurance verification, and billing inquiries, while maintaining strong communication with patients and teammates.

The role requires patient-centered care and proficiency with our tech tools like Slack, G-suite, Zoom, EMR,

Qualifications

• High School Diploma or equivalent required.
• Minimum 6 months of relevant experience as Medical Assistant or Phlebotomist.

Responsibilities

• Provide venipuncture and clinical support.
• Serve as front-desk and patient liaison for check-in/check-out and scheduling.
• Assist with billing inquiries and insurance verification.
• Maintain lab and office cleanliness and organization.

Skills

Venipuncture

Administrative support

Customer service

Communication

EMR systems

tech proficiency

Education

High School Diploma or equivalent

Tools

Slack

G-suite

Zoom

Circulation

RingCentral

Electronic Medical Record

Job description

One Medical in Boston, MA is seeking a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist) to deliver venipuncture and clinical support while ensuring a welcoming in-office experience. You will handle front desk duties, scheduling, insurance verification, and billing inquiries, while maintaining strong communication with patients and teammates.

The role requires patient-centered care and proficiency with our tech tools like Slack, G-suite, Zoom, EMR,