Phlebotomist & Administrative Assistant

One Medical; Sunnyvale (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Competitive Medical, Dental and Vision

Pre-Tax commuter benefits

PTO cash outs

Job summary

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences through venipuncture and clinical support. You will handle front desk interactions, scheduling, and communicate clearly with patients and team members in a fast-paced office setting.

You will be a key ambassador for patients, offering empathetic service and ensuring the space reflects One Medical’s brand. Must have CA phlebotomy certification and 6+ months of related experience.

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment.
• An active phlebotomy certification to practice in CA.
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer‑centric solutions.
• Strong written and verbal communication skills.
• A High School Diploma or equivalent.
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously.
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus).
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer‑focused care.
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks.

Responsibilities

• Provide venipuncture and clinical support to patients.
• Manage front desk responsibilities and patient intake, including scheduling and billing questions.
• Assist with extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, vaccines, and swabs.
• Maintain proper specimen labeling, handling and processing; ensure inventory upkeep and sterilization.
• Support providers and virtual medical team with clerical duties and documentation.
• Perform opening/closing duties and maintain clean, welcoming front-of-house spaces.

Skills

Customer service

Verbal communication

Written communication

Team player

Problem solving

Empathy

Education

High School Diploma or equivalent

Phlebotomy certification (CA)

Tools

Slack

G-suite

Zoom

Electronic Medical Record (EMR) System

Circulation

RingCentral

Job description

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences through venipuncture and clinical support. You will handle front desk interactions, scheduling, and communicate clearly with patients and team members in a fast-paced office setting.

You will be a key ambassador for patients, offering empathetic service and ensuring the space reflects One Medical’s brand. Must have CA phlebotomy certification and 6+ months of related experience.