Patient Care Phlebotomist & Admin Associate

One Medical; San Francisco (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid sabbatical

Free One Medical memberships

Employee Assistance Program

Competitive medical, dental, vision

Job summary

One Medical in the Bay Area seeks a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences through venipuncture and front-office support. You will be the first contact, manage patient intake, scheduling, and assist providers with clerical tasks while upholding our brand standards.

You’ll work closely with a collaborative team, demonstrate empathy, and master our technology suite (Slack, G‑Suite, Zoom, EMR) to keep operations smooth and patients engaged in their care

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist.
• Active phlebotomy certification to practice in CA.
• Strong customer service skills and ability to deliver customer-centric solutions.
• Strong written and verbal communication skills.
• High School Diploma or equivalent.
• Proficiency with multiple software systems.
• Experience collaborating with diverse, multi-disciplinary teams.
• Ability to adapt quickly to changing tasks and directions.

Responsibilities

• Perform venipuncture and front-desk duties with a patient-first mindset.
• Manage patient intake, same-day scheduling, and follow-ups.
• Verify insurance and assist with billing inquiries.
• Maintain lab and front-of-house spaces and inventory.
• Master One Medical tech stack (Slack, G Suite, Zoom, EMR).
• Support providers and clinical team with clerical tasks.
• Open/close duties and ensure lobby appearance.

Skills

Phlebotomy

Customer service

Communication

Technical literacy

Team collaboration

Adaptability

Education

High School Diploma or equivalent

Phlebotomy certification (CA)

Tools

Slack

G Suite

Zoom

EMR system

Circulation

RingCentral

Job description

One Medical in the Bay Area seeks a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences through venipuncture and front-office support. You will be the first contact, manage patient intake, scheduling, and assist providers with clerical tasks while upholding our brand standards.

You’ll work closely with a collaborative team, demonstrate empathy, and master our technology suite (Slack, G‑Suite, Zoom, EMR) to keep operations smooth and patients engaged in their care